Delete your Aevamo account

You can request account deletion here, even if you no longer have the app installed.

Request deletion by email

Write to [email protected] from the email address on your Aevamo account. Use the subject Delete my Aevamo account.

Email a deletion request

This opens your email app. Send the email to submit your request; opening it does not delete anything.

What happens next

We will confirm ownership before deleting your account and reply when your request is complete. If you cannot access your account email, contact the same support address for help.

Do not send your password, recovery code, verification codes, passport number or travel documents.

What deletion covers

Your account and the data associated with it: travel records, passport details, personal presence trackers, synced country/day readings, uploaded trip attachments, account keys, passkeys, approved-device records and in-app feedback stored with your account (including its logs and images).

Deletion is permanent. Existing backups and copies of support messages already delivered to our inbox have separate retention rules. For details, read our privacy policy.

If you still have the app

While signed in, open Settings, choose Delete account, and follow the confirmation steps. Use your recovery code, or confirm your identity again and enter DELETE plus the code sent to your verified account email. Successful deletion also clears the account's local records on that device; if cleanup fails, the app reports it so you can retry.

Uninstalling the app does not delete your online account. Deleting your account remotely does not erase copies you saved separately or immediately wipe other devices.